Application Deadline: 20-11-2016
Description
As a hotel receptionist, your main duties would include:
-dealing with bookings by phone, e-mail, letter, fax or face-to-face
-completing procedures when guests arrive and leave
-choosing rooms and handing out keys
-preparing bills and taking payments
-taking and passing on messages to guests
-dealing with special requests from guests (like booking theatre tickets or storing valuable items)
-answering questions about what the hotel offers and the surrounding area
-dealing with complaints or problems
Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork
Application Instructions
-dealing with bookings by phone, e-mail, letter, fax or face-to-face
-completing procedures when guests arrive and leave
-choosing rooms and handing out keys
-preparing bills and taking payments
-taking and passing on messages to guests
-dealing with special requests from guests (like booking theatre tickets or storing valuable items)
-answering questions about what the hotel offers and the surrounding area
-dealing with complaints or problems
Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork
Please apply with latest CV, full length photo and certificates through the apply now button below
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